API Status &
Performance Monitor
Real-time monitoring of every SellerMagnet API endpoint. Track uptime, response times, and service health — updated continuously.
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30-Day Uptime History
Daily aggregated uptime percentages across all monitored endpoints over the past month.
Endpoint Health
Current status and response metrics for every API endpoint, checked every five minutes around the clock.
Recent Incidents
A transparent log of any disruptions or degraded performance across our infrastructure.
No Recent Incidents
All systems have been operating normally. No incidents reported in the last 30 days.
Monitoring Overview
Transparent infrastructure monitoring so you always know the health of the services you depend on.
Status Indicators
Operational (200) — the endpoint is healthy. Degraded (4xx) — partial issues detected. Down (5xx) — the service is unreachable.
Monitoring Frequency
Every endpoint is pinged every 5 minutes from multiple global locations. The 30-day chart aggregates daily uptime percentages for trend analysis.
Incident Response
When an outage is detected our engineering team is alerted instantly. Most incidents are resolved within minutes, with post-mortems published for major events.
Frequently Asked Questions
Everything you need to know about our status monitoring.
Every API endpoint is checked every five minutes, 24/7, from geographically distributed probes. If a check fails it is automatically retried before flagging the endpoint as degraded or down.
The uptime percentage reflects the proportion of successful health checks over the last 30 days. A value of 99.95 % means the API was reachable for 99.95 % of all checks during that period.
Automated alerts notify our on-call engineering team within seconds. We follow a structured incident-response process: detect, triage, mitigate, resolve, and publish a post-mortem for any event lasting more than 15 minutes.
If you experience problems not reflected on this page, please reach out via our contact form or email us at api@sellermagnet.com. We typically respond within one business hour.
Yes. Our enterprise plans include a 99.9% uptime SLA with credits issued for any downtime exceeding the guarantee. Contact our sales team for details on enterprise agreements.
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